Nova Privacy Policy  

Nova Ltd  (“The Company”) develops and operates the Nova XVA Platform (“Nova XVA”). 

Our product website address is: www.novaxva.com.  

Email Marketing and App Privacy Policies  

The Company values your privacy and does not share your information with third parties unless it is necessary to conduct business and provide the services or information you have requested. 

Data Collection  

To deliver services or share information you request, Nova XVA collects data such as your name, email address, payment details, and the specifics of the products or services you are ordering. You may also voluntarily provide additional personal information when contacting us directly. Nova XVA gathers aggregated visitor data through tools like Google Analytics and other analytics platforms.  

How Long We Retain Your Data  

Messages sent to us, along with metadata, are stored indefinitely to enable recognition and prompt handling of future communications.  

For users registering with Nova XVA or subscribing to our email list, we store the personal information they provide. Users can view, edit, or delete their personal data at any time. Similarly, app administrators are authorized to access and modify this information. However, we do not have access to sensitive data such as your trade key, password, or private keys.  

Legal Basis for Data Collection  

Nova XVA relies on the following legal frameworks to collect, use, and share your data:  

- To provide services, including fulfilling orders, settling disputes, and offering customer support.  
- When you have provided explicit consent, such as subscribing to email marketing, SMS, or push notifications (which you may revoke at any time).  
- To meet legal obligations or court orders, such as complying with tax laws by retaining purchase records.  
- For the Company’s legitimate interests, like improving the services we offer and meeting the terms of our User Agreement.  

Information Sharing and Disclosure  

Nova XVA shares user data only under specific and limited circumstances, including:  

- Service Providers: We work with trusted third parties to assist in various operations, such as using a customer relationship management platform. Information shared is minimal and necessary only for the service. 
- Business Transfers: Should Nova XVA merge or sell its business, user information may be disclosed where legally permissible.  
- Compliance with Laws: Nova XVA may disclose information to comply with legal processes, enforce policies, prevent fraud or security breaches, or protect user and public safety.  

Transfers of Personal Information Outside the EU  

Nova XVA may use third-party hosting services located in the US and other regions to store and process your information. Consequently, we may transfer your personal data to jurisdictions with differing data protection laws. For users within the EU, transfers rely on the Privacy Shield framework, as our data hosting providers (Amazon and Microsoft Azure) comply with this certification.  

Your Rights  

If you reside in certain territories, including the EU, you hold several rights regarding your personal information. These rights include, but are not limited to, the following:  

- Access: You can request a copy of the personal information we store by reaching out to us.  
- Change, Restrict, Delete, or Transfer: You can request changes, restrictions, deletions, or data transfers, provided these don’t interfere with services requested or legal obligations.  
- Object: You may object to our processing of your data for legitimate interest purposes or receiving marketing communications. Upon objection, we will cease processing unless required by law or for legitimate reasons.  
- Complain: EU residents can lodge complaints with their local data protection authority regarding Nova XVA’s data usage.  

Cookies  

Nova XVA uses cookies to streamline your experience on our platform. For example, if you leave a comment, cookies may store your details for future convenience.  

Temporary cookies may be used to check whether your browser accepts them; these are deleted after you close your browser.  

Login cookies last for two days unless "Remember Me" is selected, which extends login validity to two weeks. Screen preferences cookies last up to a year. You can clear these cookies at any time.  

How to Contact Nova XVA  

For EU data protection laws, The Company acts as the data controller for your personal information. If you have any questions or concerns, you may contact Nova via the support links provided on our website, or by visiting the support channel of our Discord server.